Our Promise on Your Privacy

What Info We Collect

When you get in touch with Brighton Spark Growth (via our website form, email, or a call), you might give us your name, business name, email address, phone number, and a bit about your business and what you're hoping to achieve. We also collect basic stuff like your IP address and what pages you visit on our site – this helps us see what's working and how people use our site, like spotting if everyone's keen on the 'Success Stories' bit. We don't snoop, promise.

How We Use Your Details

We use your info for a few main reasons:

• To talk back to you! If you ask a question or want a chat about your business, we need your details to get back in touch.
• To give you the services you ask for – like putting together a growth plan.
• To make our website better. Seeing what people click on helps us improve things.
• If you've said it's okay, we might send you helpful emails about growth tips or news from Brighton Spark Growth. You can always say no to these later.

We never sell your info to anyone. That's just not how we do business.

Keeping Your Info Safe

We take looking after your details seriously. We keep your information stored securely on our systems. We aim to keep your data within the UK or European Economic Area (EEA) wherever possible. We only keep your info for as long as we need it to provide our services, answer your questions, or for any legal bits we have to follow. Once it's not needed, we get rid of it properly.

Sharing Your Data (When We Have To)

We don't go dishing out your personal data to just anyone. Sometimes, we might use other trusted services to help us run our business – like a secure email system or a tool that helps us manage client calls. When we do this, we make sure those companies also look after your data properly and only use it for the job we've asked them to do. They can't just take it and do what they like with it.

Your Rights Over Your Data

You've got rights when it comes to your information. You can:

• Ask to see what info we hold about you.
• Ask us to correct any bits that are wrong.
• Ask us to delete your info if you want us to.
• Tell us to stop using your data in certain ways.

If you want to do any of this, just drop Alfie a line at [email protected]. We'll sort it out without any fuss.

Cookies (The Website Kind, Not Biscuits)

Our website uses small files called 'cookies'. These are just little bits of data stored on your computer or phone. They help our website work properly and remember things like if you've visited us before. We also use them to understand basic stuff about how people use our site – like how many visitors we get and which pages are most popular. This helps us make the site better. You can usually turn cookies off in your browser settings if you don't like them, but some parts of our site might not work as well then.

Changes to This Policy

We might need to update this privacy policy now and then, especially if new laws come out or we change how we do things. When we do, we'll put the new version here and update the 'Last Updated' date. Keep an eye on it if you're curious!